RETURNS POLICY

Date Posted:16 April 2019 

Powerplant Supplement Science™ endeavours to provide a high standard of service to all customers and clients.

Powerplant Supplement Science™ will accept returns if a product is faulty or is significantly different to what is described in the item description.

If an item is to be returned it must be returned in its original, sealed package and must be unused.

Returned items in accordance to the above compliances will be given as a full refund of the purchase price or as a credit.

Postage costs will not be refunded or credited in the event of a returning product.

You will not be entitled to a refund, return or product exchange where you have simply changed your mind.

In the event that you believe you are entitled to a return; you must provide the following information:

  • Full name and address
  • Original order number
  • Reasoning for return with evidential images

 

All return claims and queries are to be sent to info@powerplantsupplements.com.au

In the event of a return of product, do not post prior to receiving approval from Powerplant Supplement Science™. We reserve the right to refuse your refund claim if correct policies and procedures and not complied with.

Powerplant Supplement Science™ will not be responsible for any lost, stolen or damaged return deliveries. In the event of a product return, we advise to post via registered post to allow tracking on the delivery.